At a glance
| What it sells | Fat-tire electric bikes (H6-Light, H6-S, DUCK, Greg, HM26, HAM 2.0, RX20MAX-Pro, Y20-Plus), two-bike bundles, a used H6-S, and parts and accessories such as batteries, chargers, controllers, displays, brakes, tires, forks, baskets, bags, locks, helmets, a trailer and a rear child seat. The all-products collection showed 38 products |
|---|---|
| Prices seen | E-bikes from €899.00 (H6-Light, compare at €1,199.00) to €1,799.00 (HM26, compare at €1,999.00); two-bike bundles €1,798.00 to €2,460.00; used H6-S from €500.00; batteries from €430.00; accessories from €9.99 (brake pads). Compare-at prices are the store's own figures |
| Shipping | The FAQ says delivery is free throughout the EU by FedEx or UPS, with 1-2 business days processing, 3-7 days from the Polish warehouse and 15-30 working days if shipped from China. Non-EU buyers must contact support. The shipping policy page could not be loaded when we checked, so see site |
| Returns | Refund policy: request approval within 30 days of delivery (a separate section mentions a 14-day withdrawal window, and the site banner says "15 Day Returns"). Unapproved returns are not accepted; the FAQ says e-bikes must show under 10 km and be in original packaging. Refund within 3 working days after inspection |
| Return shipping | Free for quality problems that prevent normal riding; non-quality returns cost €350 round-trip shipping. 6% repacking fee without original packaging; 5% platform fee for cancelling an unshipped order. Orders already shipped from the warehouse cannot be cancelled |
| Warranty | Warranty page: 2 years on frame, stem, seat tube, rims and handlebars; 1 year on battery, motor, controller, charger and front fork; 6 months on display, brakes, gears and pedals; 3 months on other parts. Original purchaser only, for bikes bought and used in the EU. Shipping damage must be reported within 14 days |
| Speed and motor | Most models list a 250W rated motor and 25 km/h top speed; the dual-motor HAM 2.0 (International Version) and RX20MAX-Pro list 48 km/h+ (the brand's own claims) |
| Contact | Fenny@hanevear-ebike.com (returns and warranty), linda@hanevear-ebike.com (contact-information page) and a contact form; no phone number listed |
Checked on Hanevear's official pages on October 29, 2026. Policies change; confirm on the brand's site before you buy.
Examples from the catalog (euro-priced store)
| Product | Listed specs | Price seen | |
|---|---|---|---|
 | Hanevear H6-Light Folding Electric Bike Torque Sensor 120KM | Folding fat-tire, torque sensor, 5 assist levels, 14.5Ah battery, up to 120 km claimed, 27 kg | €899.00-€999.00 (compare at €1,199.00-€1,249.00) |
 | Hanevear H6-S Folding Electric Bike for Adults | Folding fat-tire, 250W, 24Ah, up to 140 km claimed, 25 km/h, 180 mm hydraulic discs, 38 kg | €1,149.00-€1,279.00 (compare at €1,349.00-€1,399.00) |
 | Hanevear DUCK 26" Fat Tire E-Bike 21Ah | 250W (1000W peak), 85 Nm, 48V 21Ah removable, 120 km+ claimed, 25 km/h, 38 kg, 180 kg max load; tire size listed inconsistently | From €1,099.00 (compare at €1,399.00) |
 | Hanevear Greg Electric Mountain Bike All Terrain | 250W rated (750W max), 80 Nm, 18Ah battery; range and speed see site | €999.00 (compare at €1,099.00) |
 | HANEVEAR HM26 Full Suspension 52V 20.8A Electric Mountain Bike | 26 x 4.0 Kenda tires, 250W (1300W peak), 95 Nm, 52V 20.8Ah, 120-150 km claimed, 25 km/h, full suspension, Shimano 8-speed, 39 kg | €1,799.00 (compare at €1,999.00) |
 | Hanevear Ham 2.0 1500W E-Bike for Adults Dual Battery | International Version: 2 x 750W, 2 x 20Ah, 48 km/h+ listed, 20 x 4.0 tires, about 42 kg; EU Version sold out | €1,520.00 (compare at €1,699.00) |
Euro prices from hanevear-ebike.com, checked October 29, 2026. Several models have color or basket variants at different prices, and some models (Y20-Plus, used H6-S, HAM EU Version) showed as unavailable.
What we like, and what to watch
What we like
- Large batteries on paper. The H6-S lists a 24Ah battery, the DUCK a 48V 21Ah (about 1008Wh) pack and the HM26 a 52V 20.8Ah LG pack, with range claims of 120-150 km.
- Free EU delivery from Poland. The FAQ lists free delivery throughout the EU, with 3-7 days from the Polish warehouse after 1-2 days processing.
- Detailed warranty table. The warranty page spells out coverage by part, with 2 years on the frame and 1 year on battery, motor and controller, and a named email for claims.
Watch out for
- Change-of-mind returns cost €350 round-trip shipping, need prior written approval, and the e-bike must be unused with under 10 km.
- The return window is stated as 30 days in the refund policy, 14 days in its withdrawal section and 15 days in the site banner; confirm before ordering.
- Warranty claims are only covered for the original buyer of bikes bought and used in the EU, and parts like the battery and motor get 1 year, not the 2 years the banner suggests.
- Product pages list conflicting numbers (HAM range, weight and max load; DUCK tire size; HM26 range and max load), and all specs are the brand's own claims.
Who should buy from Hanevear
Hanevear makes sense if you live in the EU and want a fat-tire folding, step-thru or full-suspension e-bike with a large battery, shipped free from Poland. If you might want to send it back, need a light bike, or are outside the EU, look elsewhere.
Hanevear
Riders in the EU who want a heavy-duty fat-tire folding, step-thru or mountain e-bike, are happy with a 25 km/h, 250W setup, and are confident they will keep the bike.
Hanevear FAQ
Is Hanevear legit?
hanevear-ebike.com is a Shopify store with published refund, warranty, FAQ and contact pages and named support email addresses. Some pages contradict each other (return window, warranty length), so read the policies before ordering. This review is based on the official pages, not hands-on testing.
Where does Hanevear ship from?
The FAQ names a Polish warehouse (3-7 days) and China (15-30 working days) as shipping origins, with free delivery throughout the EU. Buyers outside the EU are told to contact support first.
Can I return a Hanevear e-bike?
Only with prior approval. The refund policy says within 30 days of delivery, but it also mentions a 14-day window and the banner says 15 days. Non-quality returns cost €350 round-trip shipping, and the bike must be unused in original packaging.
What is the Hanevear warranty?
It is tiered: 2 years on the frame and similar structural parts, 1 year on battery, motor, controller, charger and fork, 6 months on display, brakes and gears, and 3 months on other parts. It covers the original buyer for bikes bought and used in the EU.
Are Hanevear e-bikes limited to 25 km/h?
Most models (H6-Light, H6-S, DUCK, HM26) list a 250W motor and 25 km/h. The HAM 2.0 International Version and RX20MAX-Pro list dual 750W motors and 48 km/h+, and the HAM page notes it is not legal once the speed limit is lifted. These are the brand's own claims.
How we researched this
We have not tested Hanevear products hands-on. This review is based on the brand's official product, shipping, return and warranty pages, read on October 29, 2026. Specs and performance figures are the brand's own claims unless we say otherwise. Read our method.
Sources
- Hanevear official store
- Hanevear product feed
- Hanevear all products
- Hanevear refund policy
- Hanevear warranty
- Hanevear FAQ
- Hanevear contact information
- Hanevear H6-S product page
- Hanevear DUCK product page
- Hanevear HM26 product page
- Hanevear HAM 2.0 product page
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